Shopping Terms & Conditions

Payment method

• Stores: Cash, FPS, Octopus, Payme Personal Edition, Visa, Mastercard, AE, Alipay, WeChat Pay, Atome, UnionPay
• Online store: credit card payment, Paypal

Shipping method

• You can choose to pick up the goods in store or pay by SF Express
• The freight paid by SF Express is paid by the consignee.
• Free shipping on purchases over HK$1,000
• After the order is paid, the goods will be shipped within 1-3 working days. (Working days do not include Saturdays, Sundays and public holidays)
• If the product has already been shipped, we cannot change the shipping address for you.

Pre-order goods

• The arrival time of the pre-ordered goods is for reference only and does not equal the actual arrival time.
• Please wait patiently after booking. Our store will arrange shipping as soon as possible after arrival.

Online offers

• Online prices are only available for online store purchases, please check separately for store discounts.

Returns and exchanges

• Goods shipped out will not be returned or exchanged
• Please check the accessories carefully when receiving the goods. If there are any missing parts, please contact our store. Our store will contact the manufacturer for replacement parts on your behalf.